1. Return Eligibility

You may request a return or exchange if:

  • The product is damaged or defective
  • You received the wrong item

2. Return Conditions

  • Product must be unused and in original packaging
  • Request must be made within 3–7 days of delivery

3. Non-Returnable Items

  • Used or damaged items (not caused by delivery)
  • Items without original packaging

4. Refund Process

  • Refunds are processed after inspection of the returned item
  • Refund may take 5–10 working days depending on the payment method

5. Exchange Policy

  • Exchanges are subject to stock availability
  • Delivery charges may apply

6. How to Request a Return

Contact our support team with:

  • Order number
  • Product details
  • Reason for return

7. Shipping Charges

  • Shipping charges are non-refundable unless the error is from our side